OUR POLICIES
Terms & Conditions
Please read our Terms & Conditions carefully before using our website or placing an order.
About Dross Shop Ghana
Dross Shop Ghana is a strictly online retail business offering lingerie, bras and bralettes, matching sets, sleepwear, loungewear, pyjamas, panties, men’s boxers, accessories, intimate products, bundles, gift sets, sale items and new arrivals. Our website is available for customers to browse and purchase products online.
Product Information
We make every effort to ensure that product descriptions, photographs, colours, sizes and other product information displayed on our website are accurate. However, colours may appear slightly different depending on your device or screen settings, and product appearance may vary slightly from photographs. Please carefully review the available size, colour, product description and other information before completing your order.
Orders
When you place an order through our website, you are making a request to purchase the selected products. We reserve the right to contact you to confirm order details or clarify information where necessary. We also reserve the right to cancel or decline an order where a product is unavailable, an error has occurred in the product or pricing information, or there is another legitimate reason preventing us from fulfilling the order.
Prices and Payment
All product prices displayed on the website are shown in Ghana Cedis (GHS) unless otherwise stated. Payment must be completed through the available payment options provided at checkout. Customers are responsible for providing accurate information required to process and fulfil their orders.
Delivery
Orders are generally delivered within 24 to 72 hours, subject to the customer’s location, order confirmation and other circumstances that may affect delivery. Pick-up is available on request. For more information, please see our Delivery & Returns Policy.
Returns and Exchanges
Dross Shop Ghana does not accept returns. However, an exchange may be considered depending on the circumstances. Any exchange request must be discussed with Dross Shop Ghana before the product is sent back or exchanged. Approval of an exchange is at our discretion. Please see our Delivery & Returns Policy for more information.
Customer Responsibilities
Customers are responsible for providing accurate contact and delivery information, selecting the correct product, size and colour, and reviewing product descriptions before placing an order.
Website Use
You agree to use this website lawfully and responsibly. You must not attempt to interfere with the operation or security of the website or use it for fraudulent or unlawful purposes.
Intellectual Property
The Dross Shop Ghana name, logo, website content, photographs, graphics, text and other original materials belong to Dross Shop Ghana or are used with appropriate permission. You may not reproduce, copy, modify or commercially exploit our website content without prior permission.
Changes to These Terms
We may update these Terms & Conditions from time to time. Any updated version will be published on this page with the revised date.
Contact Us
For questions about these Terms & Conditions, orders or our services, please contact us.
Last Updated: September 2026